How can we help?

Contact Md Habib Al Islam Miah at support@investhike.com.

Include your platform, app version, what happened and the steps to reproduce it. Do not send passwords, payment card details, full watchlists or private AI conversations.

Common questions

Restore a purchase: open Settings → Plan and AI allowance → Restore Purchases with the account used for the purchase.

Cancel: use your Apple or Google subscription settings. Account deletion does not cancel billing.

AI answer concerns: select Report answer in the conversation. You can review what will be shared before submitting.

Alerts: allow notifications and check the symbol, threshold and source timestamp. Alerts depend on provider availability and device delivery.

Offline: saved learning remains available. Live news, alerts, AI and cloud backup require a connection.

Request account deletion without reinstalling the app.